Privacy Policy

Effective Date: 12/24/2024
Learn how RiseStack collects, uses, and safeguards your personal information.

Welcome to RiseStack! We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, products, and services.

1. Information We Collect

Personal Information

We may collect personal information, including but not limited to:

  • Name, email address, phone number, and job title.
  • Company details, including industry and size.
  • Billing and payment information.

Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type, operating system, and device information.
  • IP address, geographic location, and website usage data.
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Respond to inquiries, offer support, and deliver updates.
  • Process transactions and send billing information.
  • Improve user experience and develop new features.
  • Conduct research and analyze trends to better understand customer needs.
  • Send marketing communications, which you can opt out of at any time.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party service providers who assist in delivering our services.
  • Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

  • Access, update, or delete your data.
  • Opt-out of marketing communications.
  • Restrict or object to data processing.
  • Request a copy of your data in a portable format.
To exercise these rights, please contact us at contact@risestack.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and usage.
  • Personalize content and ads.
  • Improve site performance.
You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

RiseStack
Email: contact@risestack.com
Phone: +44 207 953 4480
Address: 3rd Floor, 86-90 Paul Street, London, UK

Thank you for trusting RiseStack with your cloud transformation journey.